Summary
Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.
Wage
£24,000 a year
Upon successful completion of each year of your apprenticeship your salary will increase.
Training course
Lift truck and powered access engineering technician (level 3)
Hours
Monday to Friday, 8:30am to 5:00 Flexibility may be required including starting earlier, finishing later and working weekends.
40 hours a week
Possible start date
Monday 31 March
Duration
3 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
* Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
* Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
* Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
* Learn to perform preventative maintenance as per manufacturers’ specifications
* Work with mentors to fault find & resolve problems in an efficient and timely manner
* Learn to provide reports and documentation to support the maintenance activities completed
* Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
* Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Where you’ll work
Kalmar House Oxon Business Park
Bicton Heath
Shrewsbury
Shropshire
SY3 5AL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD
Your training course
Lift truck and powered access engineering technician (level 3)
Equal to A level
Course contents
* Apply health and safety procedures and safe systems of work in compliance with regulations and standards relevant to lift truck or powered access machines.
* Obtain and interpret lift truck and powered access machine technical data and repair instructions.
* Use tools, workshop equipment, diagnostic and measuring equipment when carrying out maintenance and repairs.
* Perform preventative maintenance activities on lift truck and powered access machines.
* Perform inspections on lift truck and powered access machines in compliance with Lifting Operations and Lifting Equipment Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER) regulations.
* Remove and replace mechanical, electrical and hydraulic components.
* Apply diagnostic principles and problem-solving techniques to diagnose faults on lift truck or powered access machine systems.
* Carry out functional testing and quality checks on repaired lift truck or powered access machine components and systems.
* Carry out repairs and make required adjustments.
* Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists.
* Check and maintain stock.
* Communicate with others verbally for example, colleagues and stakeholders.
* Prepare and maintain a clean, tidy and safe working area.
* Identify, organise and use resources to complete tasks, in compliance with quality, safety, sustainability and environmental standards and guidance.
* Follow equality, diversity and inclusion procedures.
* Store and maintain tools, workshop equipment, diagnostic and measuring equipment for maintenance and repairs.
* Apply health and safety procedures and safe systems of work in compliance with regulations and standards relevant to lift truck or powered access machines.
* Obtain and interpret lift truck and powered access machine technical data and repair instructions.
* Use tools, workshop equipment, diagnostic and measuring equipment when carrying out maintenance and repairs.
* Perform preventative maintenance activities on lift truck and powered access machines.
* Perform inspections on lift truck and powered access machines in compliance with Lifting Operations and Lifting Equipment Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER) regulations.
* Remove and replace mechanical, electrical and hydraulic components.
* Apply diagnostic principles and problem-solving techniques to diagnose faults on lift truck or powered access machine systems.
* Carry out functional testing and quality checks on repaired lift truck or powered access machine components and systems.
* Carry out repairs and make required adjustments.
* Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists.
* Check and maintain stock.
* Communicate with others verbally for example, colleagues and stakeholders.
* Prepare and maintain a clean, tidy and safe working area.
* Identify, organise and use resources to complete tasks, in compliance with quality, safety, sustainability and environmental standards and guidance.
* Follow equality, diversity and inclusion procedures.
* Store and maintain tools, workshop equipment, diagnostic and measuring equipment for maintenance and repairs.
Your training plan
The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
There will be 1 week of training every six weeks at the training provider site per year.
Accommodation and subsistence for this week away will be paid by the Company
Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.
More training information
Our chosen training provider is F-Tec, Unit 17 Ash, Kembrey Park,
Swindon, SN2 8UN.
The apprentice is structured over 3 years with Year 1 and 2 concentrating on the Fundamentals and Year 3 on Diagnostics.
At the end of the apprenticeship there will be an end point assessment comprising a knowledge test, practical test and professional discussion
Requirements
Desirable qualifications
GCSE in:
* English (grade 4 or above)
* Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative
* Physical fitness
* Practical
* Confident at heights
Other requirements
Candidates must be comfortable working at heights and must have a full driving licence. The role can be physically demanding and can involve working outdoors. Due to customer location requirements apprentices must be a minimum of 18 years of age. Candidate should be willing to travel and stay away from home.