Job Title; Client Account Manager
Salary; £28,000 - £30,000 per annum
Shift Pattern; Monday - Friday, 8:45am - 5:15pm
Location; Market Harborough, Leicestershire
Are you a driven individual who can build strong client relationships?
We’re seeking a Client Account Manager to join our client, an established Marketing Services company based in Leicestershire. The role consists of growing and developing client accounts and coordinating staff performance, in order to ensure account profitability and client satisfaction on all projects.
If you have the drive to ensure that business accounts are maintained and expanded even further, please apply!
The Client Account Manager Role;
* Develop and nurture relationships with new and existing clients
* Advise clients of promotional marketing strategies and CAP Code
* Ensure that account KPI’s and SLA’s are agreed, maintained and in some cases exceeded
* Coordinate and attend client meetings and conference calls
* Management of account financials, including forecasts, estimating, invoices and liaising with accounts department on financial matters
* Having an awareness and knowledge of clients objectives and market forces in order to provide appropriate, proactive recommendations that benefit both company and client
* Outlining staff objectives and KPI’s in order to work towards and achieve business objectives
* Handle any occurring issues relating to agreed account SLA’s efficiently
* Supporting Line Manager as and when necessary
The Client Account Manager Candidate;
* Strong experience within a Account/Client Management role
* Knowledge of promotional marketing strategies and CAP Code
* Good management skills
* IT competent - must have the ability to quickly pick up internal database and CRM programs, also with a good working knowledge of MS Office, such as Excel and Word
* Leadership skills
* Excellent communication, both written and verbal
* Instil a calm, flexible level headed approach upon yourself and colleagues
The Client Account Manager Benefits;
* Immediately available
* Career progression and development
* Free parking on site
* Established client base to work with
* Company pension
If you are interested in the Client Account Manager opportunity please apply directly through this website or call Jacob Thomas Associates