This Customer Administrator role in the retail industry is a temporary position focused on delivering excellent customer service in Hassocks. The successful candidate will have a strong understanding of customer relations, administration, and team collaboration.
Client Details
Based in Hassocks, our client is in the retail sector.
Description
As a Customer Administrator your responsibilities will include:
1. Maintaining accurate customer records and providing administrative support.
2. Handling customer enquiries promptly and effectively.
3. Collaborating with team members to deliver excellent customer service.
4. Assisting with the implementation of customer service policies and procedures.
5. Reporting and escalating major customer complaints as needed.
Profile
A successful Customer Administrator should have:
1. A background in customer service.
2. Proficiency in using customer relationship management (CRM) software.
3. Excellent communication and interpersonal skills.
Job Offer
An estimated hourly wage of between £11 - £13 per hour.
An inclusive and supportive work environment.
Temporary role with potential for extension or permanency.
Job Info
Job Title: Customer Administrator
Company: CV-Library
Location: Worthing, West Sussex
Posted: Sep 23rd 2024
Closes: Oct 24th 2024
Sector: Retail & Purchasing
Contract: Temporary
Hours: Full Time
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