Supervisor - Alderley Edge Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join our team at our brand new store in Alderley Edge. Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual merchandising Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Support the store management team Develop strong relationships with brand representatives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications Please note: This role is a full time, permanent contract, 45h per week, 5 days over 7. The ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment is essential. Candidate Profile. Experience in fashion retail in a leadership role A black book of clients in the local area Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary 28,256 per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership