The Office Manager is a full-time position responsible for both managing the UK Office and providing administrative support to the UK team at Chick-fil-A, Inc. This position will report directly to a Director in the UK Team; will provide director-level support. The position typically requires 40 hours of work per week. This role requires collaboration and communication on an ongoing basis with business partners, outside vendors, Chick-fil-A Operators & License Partners. Job Responsibilities Key responsibilities of this role include, but are not necessarily limited to: Day to day Office Management Responsibilities. Manage calendars for multiple leaders with busy meeting, work, and project schedules. Organize internal meetings, working cross-functionally with administrators and professionals from all departments across the business. Provide ad hoc logistics planning and preparation for Department events, meetings, and other activities. Create and maintain the UK Teams shared calendar to include holidays across geographies, NROs (New Restaurant Openings) by country, department-wide events, and other relevant department-wide events. Answer, screen and return calls/emails to others on various matters and issues. Make travel arrangements for assigned leaders and other team members, including flights, hotels, ground transportation, and conference/seminar registrations. Prepare and submit all expense reports for the UK team. Coordinate and sometimes participate in hosting Operator Connections, International visitors and guests. Provide support to Field Operations and Operators including but not limited to: the coordination of Operator events, Operator Awards, registration & logistics for events, maintaining Operator records, vendor & customer enquiries and other projects related to supporting the UK team. Provide planning & execution support to other UK sub teams as needed in the start-up and early run phase of Chick-fil-A. Organize and distribute mail for the entire team, including the distribution and shipping of materials to international office locations. Complete various other administrative tasks and projects, as needed. Required Qualifications Bachelor’s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired Minimum 3 years of senior leader administrative support and general administrative experience Proficient with Microsoft Office Applications (must have high-level of proficiency with Outlook, including calendaring). Experience with various technology platforms and aptitude to learn new software. Strong self-starter with superior follow-through, project management and organizational skills. Maintain the confidentiality of information and exercise discretion in interactions with Staff, Operators and third parties. Ability to work autonomously with a high level of initiative, independent judgment, and attention to detail. Strong verbal and written communication skills. Ability to be flexible and adapt to changing environments. Ability to juggle multiple tasks and identify and set priorities with a limited degree of supervision. Ability to support a wide spectrum of individuals and work styles, and manage a high volume of matters, with a limited degree of supervision. Ability to discern needed improvements, communicate recommendations or solutions and adapt procedures and processes to effectively complete projects and meet team goals/requirements. Preferred Qualifications Bachelor's Degree 5 years of senior leader administrative support or general administrative experience Experience working in an international business context General experience in creating and improving business processes Knowledge or/familiarity with various Office 360 applications Travel Requirements 5-10% Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need.