Administrator - Support Services: Part-Time, Job-Share and Full-Time
Location: Birmingham – hybrid working options available
Closing Date: Friday 3rd January 2025
The opportunity:
An opportunity to join a diverse and supportive team to provide administrative support to our 550+ field engineer surveyors. We are looking for an enthusiastic self-starter who can mirror our values. If you are great at organising and able to prioritise your workload and have great communication skills, this is a genuine opportunity to start your career in Insurance.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
1. Assists other team members so that team objectives are achieved daily.
2. Carries out non-routine duties as required by the Support Manager.
3. Provides expert technical support and advice to the team and the Support Manager.
4. Takes ownership and responsibility for resolving technical issues for the team.
5. Has recognized expertise and authority for a given business process and acts as stakeholder for the team.
6. Provides coaching and training for the team ensuring knowledge is shared appropriately.
7. Assists the Support Manager in driving performance of the team.
8. Provides administrative support to other aspects of engineering as directed by the Support Manager.
What are we looking for?
1. Excellent communication skills – written and verbal.
2. Collaboration and Team Focused.
3. Detail-oriented.
4. Delivery Focused.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, care about each other’s wellbeing, use our diverse expertise to be curious and optimistic, and develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers and are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.
We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable, and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
The financials:
* 12% defined non-contributory pension scheme.
* Annual company bonus.
* Income Protection.
* Life cover - four times your salary.
Time away:
* 25 days holiday a year plus bank holidays.
* You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
* The option to buy up to an additional 20 days or sell some of your holiday.
* Three days paid volunteering.
* Up to 16 weeks' full pay for maternity, paternity, and adoption leave.
Your health is important to us:
* Access to Private medical insurance.
* Virtual GP appointments.
* Discounted gym membership.
* Free flu jab.
* Access to a wealth of support from our wellbeing partners.
We're making a difference:
* Creating a brighter, more sustainable future underpins all that we do here at Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
* Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
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