About us At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 250 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you. About the role Reporting to the Sales Manager, the Inbound Team Leader will be responsible for assist in the delivering of sales targets and oversee the Inbound Sales Team. Duties & Responsibilities Compliance with our Business Conduct Guidelines and other Group Policies. Plan and prioritise sales activities to achieve agreed targets and devise incentives. Work to individual and group sales targets. Manage and motivate staff on a daily basis. Conduct interview process for recruitment and assist with training requirements for the team as well as conducting monthly team appraisals. Maintain a full level of understanding of fuel cards, the competition and the market and ensure that this knowledge is communicated and understood by staff. Maintain and develop new and existing customers through appropriate sales methods, to optimise quality of service, business growth and customer satisfaction. Maintain regular consistent and professional attendance, punctuality and personal appearance. To undertake additional duties as may be assigned from time to time by the Sales Manager. Any other duties as may be reasonably required. Requirements Good standard of education preferably with a ‘C’ or equivalent in English and Maths. Previous experience of coaching/training within a Sales or Contact centre environment preferred. Supervisory skills would be advantageous. Working knowledge of Microsoft Office packages – Word, Outlook and Excel. Good communicator with a professional confident telephone manner and excellent customer service skills. Accuracy and attention to detail with ability to organise and prioritize. Resilience when working under pressure with a strong work ethic and reliability. Ability to work well individually and as part of a team. Target conscious and results driven. Professionalism, mature attitude and ability to lead by example at all times. Benefits Basic Salary - £33,391 OTE - £43,591 Free parking available 25 days annual leave plus bank holidays. On the spot incentives An additional day annual leave for your birthday Holiday purchase scheme (up to 5 days) Free breakfast Sociable working hours, no weekends or evenings Early Friday finish Fun, supportive working environment Dress down office Pension 4 x salary life assurance