Provide the day to day administrative activities to support at the location of Molesey Community Hospital for Specialist Services within Surrey Downs Health and Care including patient data processing, data entry, filing, photocopying, scanning etc, as agreed and required. Be the non-clinical point of contact for patients, carers and others utilising and visiting Leatherhead Community Hospital, managing any enquiries when required and/or passed onto the relevant member of staff for action. Respond to and manage unexpected events occurring within site/ front of house. First point of contact for telephone calls and respond or cascade as appropriate. Forwarding messages to the appropriate person via written message process. Undertake the booking, cancellation and rebooking of appointments for the service; checking patient basic details are correct in system and up- dating any amendments. Book into clinician diaries appointments at the appropriate time in accordance with the bookings process.