Job summary
Milborne Port Surgery is looking for a Health Care Assistant /Phlebotomist to join our fantastic practice team.
We pride ourselves on being an exceptional Practice with highly appreciative patients.
We are looking for a candidate who fits in well with the ethos of the practice.
Our priorities are great patient care, work-life balance and teamwork.
We are supporting numerous members of our team to gain additional professional qualifications and we host GP trainees so we have a good track record and expertise in providing education. We would support the right applicant to gain new skills and advance in their career.
Main duties of the job
The successful candidate will assist the GPs and other clinicians in the delivery of healthcare, with main responsibilities in the areas of delivering practical procedures such as taking blood samples, recording ECGs, gathering data from patients such as smoking status, blood pressure and weight and delivering basic health interventions such as providing standard, agreed advice on a selected range of conditions and lifestyle modifications.
Involvement in our in-house educational and multidisciplinary team meetings will add to job satisfaction and contribute to good patient care.
Our salaried GP says:
"I can honestly say [joining Milborne Port Surgery] was the best work-related decision I've made. We have a wonderful team, who work well together and are supportive. I was made to feel welcome from the start and ever since."
Please apply promptly if interested. We reserve the right to close applications early if suitable candidate(s) are found.Previous candidates need not apply.
Interview date will be 19th July.
About us
The surgery prides itself on our very high patient satisfaction scores and continuity of care. We maintain the best of traditional general practice, whilst adopting new approaches that complement these values. We work as a team and maintain an open door policy where all staff have a voice and are able to access advice and support.
Our patients have made the following comments:
1. "Excellent service, friendly, efficient, always tell people how lucky we are with our GP Service."
2. "Can't thank all the surgery staff enough for their amazing service. It's by far the best out of previous surgeries."
Informal visits are encouraged so please get in touch and we will find a suitable time for you to come and meet the team and see the surgery for yourself.
Job description
Job responsibilities
Job description
Overview of responsibilities
3. Establish and maintain communication with a range of people in a form that is appropriate to them and the situation.
4. Perform a variety of clinical tasks for which you have appropriate training
5. Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems and agreed clinical codes.
6. Maintain stocks of clinical materials and equipment in consulting rooms
7. Prepare and maintain environments and equipment before, during and after patient care interventions.
8. Monitor and maintain health, safety and security of self and others.
9. Contribute to the improvement of services.
10. Maintain quality in own work and encourage others to do the same.
11. Support equality and value diversity, identifying when own or others behaviour undermines equality and diversity.
12. Recognise and report situations where there might be a need for action to maintain a safe environment and report potential risks to patients, staff and the safe running of the practice in a timely manner.
13. Preserve patient confidentiality and dignity, and treat patients with care and compassion.
Clinical Skills (whilst appropriate training will be arranged where an existing competency is not demonstrated / documented and the skill is needed, relevant pre-existing skills will be a favourable factor when considering applications):
14. Undertake record and follow guidelines for the tasks for which you have received appropriate training.
15. Measuring and recording:
16. blood pressure
17. pulse rate and rhythm
18. blood oxygen saturation
19. temperature
20. height and weight
21. body mass index
22. Record ECGs (electrocardiograms)
23. Venipuncture (collecting blood samples from patients via insertion of a needle in a vein)
24. Urinalysis
25. preparation of specimens for investigation by the pathology laboratory.
26. Ensure clinical rooms are clean and well stocked.
27. Give accurate and appropriate information to patients and groups within own competence.
28. Plan, develop and implement ways of raising and promoting awareness of health and well-being, keeping records of what has been done.
29. Provide support and encouragement to patients to self manage their conditions as appropriate.
30. Act as a chaperone, when requested.
Additional responsibilities
31. All team members are expected to take on some administrative, leadership or managerial duties according to their abilities and expertise, and often their personal interests. These should not be excessive and will not be the main role of a health care assistant.
Person Specification
Qualifications
Essential
32. GCSE grade A to C in English and Maths
33. Qualified to NVQ level 2 in Health and Social Care