Senior Technical Account Manager required for an award winning Microsoft partner, based near Preston.
Are you passionate about technology and customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!
Key Responsibilities:
* Provide technical support during pre-sales and post-sales processes.
* Hold regular account review meetings to analyze customers' needs and suggest upgrades or additional features.
* Understand client needs and roadmap future solutions.
* Manage existing portfolio and develop key accounts.
* Attract new business opportunities to grow your portfolio and pipeline.
* Upsell, cross-sell, and develop accounts to ensure maximum profitability.
* Build lasting relationships with key stakeholders.
* Negotiate new contracts and payment terms.
* Build, manage, and forecast a solid 3-month pipeline.
* Liaise with Service Delivery team to ensure customer requirements are fulfilled.
Join a fantastic, people-focused, values-led business that has achieved Accreditation from Best Companies for four consecutive years. Our clients business is growing rapidly, and 2025 will be very busy. There has never been a better time to join!
Skills:
1. Strong communication and customer service skills.
2. A good work ethic, professionalism, and a ...