Direct message the job poster from ByErim
Founder of ByErim, Natwest & Telegraph's #1 Female Entrepreneur to Watch 2022 & Influencer (700k+)
Head of Customer Service
We’re looking for someone to join us as Head of Customer Service (one man team) at ByErim!
The ideal candidate:
* Must have extensive experience using Gorgias
* Will be liaising with DHL and Royal Mail
* Must have experience handling claims with DHL & Royal Mail
* Must be based in the UK (ideally London)
* Recommended to have customer service experience in the beauty field
* Polite, understanding, and has a friendly tone of voice
* Able to work with the team (socials, COO, logistics) to ensure cohesive and up to date information is being shared across
* Experienced with Shopify
* Ability to think critically
* Friendly
* Fast communication
* Fluent in English (reading and writing)
This role is 2 hours per week on a freelance, part-time basis and remote at a £15ph rate.
If this sounds like you please send us your CV to Raashi@byerim.com
Seniority level
* Entry level
Employment type
* Part-time
* Industries: Personal Care Product Manufacturing
#J-18808-Ljbffr