Reed Accountancy are currently assisting a growing organisation in the Haywards Heath area in the recruitment of a Sales Ledger Clerk. Initially, this role is a 3-month temporary role; however, it could be extended or even made permanent for the correct candidate.
Day-to-day responsibilities of the role:
1. Contact customers via telephone, email, and text to address overdue payments.
2. Generate and process reminder letters and negotiate payment plans to facilitate timely debt recovery.
3. Process payment and direct debit runs, ensuring accuracy in transactions.
4. Allocate payments onto the ledger accurately and efficiently.
5. Implement restrictions on customer’s services when payments are overdue as per company policy.
6. Upsell existing products where appropriate, enhancing customer engagement and satisfaction.
Required Skills & Qualifications:
1. Calm and clear telephone manner, with the ability to communicate effectively with both colleagues and customers.
2. Strong listening skills, with the capacity to empathise, understand customer situations, and clearly explain processes.
3. Excellent administrative skills coupled with a high level of attention to detail.
4. Assertive personality and the ability to work well under pressure.
An excellent opportunity to join this ever-evolving client in the local area, so don’t delay, apply now!
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