WHY RBH?
At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
With a real focus on performance, people, quality, profit, and communities.
At RBH, we are dedicated to recruiting exceptional individuals who prioritize delivering outstanding service to our guests while placing our people at the core of our operations. With a genuine focus on performance, people, quality, profit, and communities, RBH transforms hotels into exceptional destinations. Our values of integrity, excellence, ambition, and care serve as guiding principles in everything we do.
The Multi-Site Front Office Manager role is pivotal in ensuring that RBH guest service, financial, team and quality standards are consistently met and exceeded. As a key leader within the cluster team, you will play a vital role in supporting the team to support our guests and ensuring exceptional service delivery.
As a Bar Manager your main Duties:
* To comply with all statutory and company regulations relating to health & safety, hygiene, conduct of employees, fire emergency procedures, security of premises and of property.
* To be fully conversant with Liquor Licensing Laws and Regulations and ensure that there is no contravention of these laws by bar staff.
* To assist with staff training and development and to encourage them to up sell food and beverage, and to continuously monitor and check standards of work and correct when necessary.
* To ensure that all beverage areas achieve the hotels budgeted gross profit margin.
* To control all beverage menus in Hotel ensuring that all products are available and that prices are consistent and accurate in all outlets.
* To ensure that all beverage outlets follow hotel cash handling standards and you and all staff meet all the hotel audit requirements.
* To ensure that all glassware, china and bar equipment is stored and used in the correct manner.
* To carry out a monthly stock takes of all bar equipment, and place orders through Deputy General Manager to maintain a working par levels.
* To ensure correct procedures are adhered to for requisitioning transfers and other administration work involved.
* To ensure that all guests receive good and prompt service and that all beverages are served to the agreed standard.
* To ensure all Beverage outlets and Cellars are maintained with a clean and orderly appearance at all times.
* To assist in overseeing the maintenance and operation of the hotels EPOS system.
* To attend weekly Operations and F&B meetings communicating all information to staff in your department.
* To ensure that your department meets forecasted business demands.
* To complete weekly rota, timesheets and forecasts, on time passing relevant information to Personnel.
* To assess required stock levels in all areas based on current business levels and place orders with suppliers accordingly. To control the stock levels of all beverage items both in the cellar and in all liquor outlets.
Compensation: To be discussed
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