Job Title: Third Line Support Engineer
Location: Corsham, Wiltshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Third Line Support Engineer at our site in Bordon.
The role
As a Third Line Support Engineer, you’ll have a role that’s out of the ordinary. You will be key in the undertaking of fault investigations and performing upgrades and enhancements. You will also support an On-call rota for out of hours support.
Day-to-day, you’ll provide third line support to the network, undertaking fault investigations and performing upgrades and enhancements as well as:
1. Responding to customer faults and network incidents
2. Managing the installation and configuration of new system elements
3. Testing and commissioning new equipment and services
4. Ensuring new services and systems meet UK security requirements
5. Managing obsolescence within the existing system to ensure the system remains supportable and compliant to security requirements
6. Providing third line support to operations teams
7. This position involves travel/working across a range of internal and customer sites within the UK and overseas, as a requirement of the role.
This role is full time, 37-hours per week and is based on site in Corsham.
Essential experience of the Third Line Support Engineer
8. Experience in the design and delivery of internet protocol (IP) communication networks, ideally with Cisco accreditation
9. Worked at a telecoms or satellite communication company
Qualifications for the Third Line Support Engineer
10. Degree or equivalent in a relevant Engineering Discipline
Security Clearance
11. The successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting (DV) security clearance for this role.
12. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ()
What we offer
13. Generous holiday allowance
14. Matched contribution pension scheme, with life assurance
15. Employee share scheme
16. Employee shopping savings portal
17. Payment of Professional Fees
18. Reservists in the armed forces receive 10-days special paid leave
19. Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
20. ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity