Job summary We are looking for an experienced Receptionist to join the Administration team based at the Health & Wellbeing Clinic in Paignton. If you enjoy working in a busy and interesting role alongside a team dedicated to making a difference to people's lives, then this could be the role for you. Main duties of the job The role is dynamic and challenging and involves greeting professionals and clients to our clinic. This is a non clinical role within a clinical environment and you will be responsible for front of house reception duties which will involve frequent communication with a vast range of services and individuals. You will build a wide network of contacts and develop professional relationships with both services within the building and those based elsewhere. You will be the first point of contact and in this role, you will be using a variety of computerised systems to support room bookings and patient records for clear signposting. You will also be responsible for the reception and waiting room areas ensuring information is available and up to date. The receptionist will be the point of contact for emergency situations, they may be required to provide administrative coordination by a senior manager during an alert, recording and logging responses. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and an excellent working knowledge of administrative systems. About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Date posted 06 March 2025 Pay scheme Agenda for change Band Band 3 Salary £22,816 to £24,336 a year Contract Permanent Working pattern Full-time Reference number C9369-24-0283 Job locations Chadwell Centre Torquay Road Paignton Devon TQ3 2DW Job description Job responsibilities Please see attached Job Description and Person Specification which will provide further information on this role. Job description Job responsibilities Please see attached Job Description and Person Specification which will provide further information on this role. Person Specification Experience Essential Previous experience of working in a busy office environment Desirable Previous experience of working in a NHS environment Qualifications Essential NVQ 3 in Administration or equivalent level of administration knowledge and experience. GCSE English or Equivalent Good level of communication and interpersonal skills Working knowledge of Microsoft Word and Excel Desirable ECDL (European Computer Driving Licence) Person Specification Experience Essential Previous experience of working in a busy office environment Desirable Previous experience of working in a NHS environment Qualifications Essential NVQ 3 in Administration or equivalent level of administration knowledge and experience. GCSE English or Equivalent Good level of communication and interpersonal skills Working knowledge of Microsoft Word and Excel Desirable ECDL (European Computer Driving Licence) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address Chadwell Centre Torquay Road Paignton Devon TQ3 2DW Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)