Live-In Care Manager / Domiciliary Care Manager Basingstoke, Hampshire £25k - £28k Job Description: We are seeking a dedicated and experienced Live-In Care Manager / Domiciliary Care Manager to join our team in Hook, Hampshire. The successful candidate will oversee the daily operations of our domiciliary care services, ensuring high-quality care delivery to our clients. This role requires strong leadership, excellent communication skills, and a passion for providing exceptional care. Key Responsibilities: - Manage and supervise the daily operations of domiciliary care services. - Ensure the delivery of high-quality care that meets regulatory standards. - Recruit, train, and manage care staff, ensuring they are well-supported and motivated. - Conduct regular assessments and reviews of clients' care plans. - Develop and maintain strong relationships with clients, their families, and healthcare professionals. - Ensure compliance with all relevant legislation, policies, and procedures. - Handle complaints and incidents effectively and professionally. - Maintain accurate records and documentation. - Monitor and manage budgets effectively. - Implement and oversee quality assurance processes. - Promote and uphold the values and reputation of the organization. Skills and Qualifications: - Proven experience in a managerial role within domiciliary/live-in care. - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Ability to manage multiple priorities and work under pressure. - In-depth knowledge of CQC regulations and compliance. - Strong organizational and problem-solving abilities. - Empathy, patience, and a genuine passion for providing high-quality care. - Proficiency in using care management software and Microsoft Office. - Full UK driving license and willingness to travel as required. Qualifications: - NVQ Level 5 in Health and Social Care or equivalent. - Registered Manager Award (desirable). - Relevant professional qualifications and training in care management. Benefits: - Competitive salary. - Ongoing professional development and training opportunities. - Supportive work environment. - Opportunity to make a significant impact in the lives of our clients. If you are a motivated and compassionate care professional looking to advance your career in a supportive and dynamic environment, we would love to hear from you. Apply today to join our dedicated team in Hook, Hampshire.