1. Support the facilitation and hosting of training courses within ACT and in other venues across the West Midlands, including room bookings, ordering lunches (as required), preparing resource packs, setting rooms up on the day, meeting and greeting course participants etc. 2. Utilising good organisational skills to ensure that course and follow-up to courses are delivered in a timely and professional way 3. Support ACT clinical teams to develop course materials, resources and packs 4. Support the production of new E Learning packages including filming and editing video clips and setting up other formats. 5. Support the advertisement and marketing of courses offered by ACT, including on BCHC website and other social media platforms. 6. Support the set up and ongoing management of ACT's social media platforms. 7. Support the updating and development of the ACT website. 8. Manage all course bookings including payments, where applicable using established information systems. Monitor and review bookings and ensure colleagues delivering the training receive appropriate information relating to course attendees. 9. Work with the ACT technical teams to set up demonstration equipment e.g. software and hardware products for courses and demonstrations. Support the team to demonstrate key features and methods of altering equipment features to meet the needs of people with disabilities. 10. Order stationery and other equipment required for the training courses including loan equipment from Assistive Technology companies. 11. Work under direction, to deliver pre-determined course content to support the learning of local teams and other stakeholders in the use Assistive Technology equipment, including facilitation of small group work. 12. Liaise with Assistive Technology companies and other related companies/organisations to host training led by them. 13. Support the booking and running of product demonstrations and other updates by Assistive Technology and related companies/organisations to ACT team. 14. Use appropriate computer software packages (e.g., Microsoft Word, Excel, Access, PowerPoint, Outlook) to manage bookings manage training resources create course packs, manage the training calendar. 15. Develop skills in understanding assistive technology and how it can be used in straightforward ways to support the needs of people with disabilities. 16. Work with the ACT team to collect and collate statistical data, record and manage training outcomes /evaluation. 17. Support ACT staff with regard to organising their own training needs maintain staff training records.