Job Overview
Ward Clerk Team Leader, Acute Medical Unit (Frimley Park Hospital)
Frimley Park Hospital's Acute Medical Unit (AMU) is a dynamic 42-bed assessment unit providing care for general medical and older adult patients.
We are seeking a motivated and organised Ward Clerk Team Leader to lead our reception team and play a vital role in supporting the smooth flow of patients through the unit. This role involves close collaboration with the site and discharge teams to ensure efficient admissions, transfers, and discharges, contributing to high-quality patient care and operational effectiveness.
If you thrive in a fast-paced environment, have excellent communication skills, and are passionate about making a difference in patient experience, we’d love to hear from you.
Main duties of the job
1. The applicant will be expected to be able to work well as part of a team and can multi-task, manage own time, and prioritise workload effectively.
2. The role of a ward clerk requires good communication and interpersonal skills with the ability to work on own initiative.
3. The Ward Clerk will be supporting a team of ward clerks.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria:
1. Good general education
2. Ability to plan and innovate
3. Good computer skills
Desirable criteria:
1. Good GCSE's grades
Experience
Essential criteria:
1. Previous clerical experience
Desirable criteria:
1. Previous clerical experience in hospital setting
Skills and Knowledge
Essential criteria:
1. Ability to communicate clearly on the telephone and in person
2. Ability to follow clear instructions and feedback to senior staff
3. Good customer skills
4. Promotes respect and dignity acknowledging the rights of others
Special Requirements
Essential criteria:
1. Ability to use EPIC
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other: Committed to Excellence, Working Together and Facing the Future.
Apply online now.
#J-18808-Ljbffr