Job Description
Manpower is looking for Helpdesk Operatives to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues.
The ideal candidate must have a minimum of 1 year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required.\n\nDetails: \n\nShift pattern: the helpdesk is open 24/7 - days / nights / weekends shift available, desirable for you to be able to do cover all shifts.\nPayrate: £12.21 per hour\nLength of assignment : Temp on going.Responsibilities:\n\nProvide excellent customer service to customers\nEffectively communicate with customers to quickly resolve customer issues.\nManage multiple tasks simultaneously.\nRemain calm under pressure.\nMaintain a customer-focused approach.\nUtilize customer service software.\nPossess a working knowledge of Microsoft Office.\nTroubleshoot and solve customer problems.Apply today and we will be in touch