If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Client Care Administrator (Receptionist)
Salary: £22,842.56 per annum (£11.56 per hour)
Location: Norwood Vets, Beverley
Job Type: Full-time, Permanent
Hours: 38 hours per week, on average, including some weekend morning shifts
We have an exciting opportunity for a receptionist to join the fantastic team at Norwood Vets in Beverly.
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will be computer literate, confident and want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.
Roles and responsibilities include, but are not limited to:
1. Managing the practice diary; booking in appointments and surgical procedures.
2. Answering a range of client questions via email and telephone.
3. Pro-active communication between clients and colleagues to ensure the day runs smoothly.
4. Administration duties e.g. scanning paperwork, filling in forms etc.
5. Processing prescription requests.
6. Taking payments.
7. Promoting offers and services.
8. Ensuring that reception is clean and well-stocked.
Benefits
* 25 days annual leave plus Birthday Day (non-contractual)
* Life assurance 4 x salary
* Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice
* Enhanced Sick Pay
* Enhanced Family Leave
* E-cars Salary Sacrifice (perm only)
* Cycle to Work Scheme Salary Sacrifice (perm only)
* Refer a Friend
* Pet Insurance Discount
* Discount Platform – Benefits Hub
* Reduced Gym Membership (Pure Gym)
* Associate Assistance Programme
* Eye Care Scheme
* Headspace
* Annual Flu Voucher
About us
At Norwood Veterinary Group, we pride ourselves on the professionalism and compassion of our entire team and we endeavour to maintain the highest standards of qualification and experience.
Between our two branches, in Beverly and Kingswood, we have modern equipment and facilities to offer a full and excellent range of services to clients and their pets.
If you would like to apply for this role, please click the Apply at the top of the page. Or, for any questions, please contact gergana.prosenikova@linnaeusgroup.co.uk
We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.
Why Linnaeus?
* We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets
* We lead on sustainability and collectively drive positive change for people, pets and the planet
* We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion
* We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.
* We team up within our Mars family in partnership for a stronger future.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk
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