Part Time - Branch Assistant
Location: East Sussex
Salary: Up to £30,000 per rata (Dependent on Experience) + Generous Bonus
Job Type: Part Time, Permanent ( Monday - Friday 7:30am - 12:30pm )
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers’ merchant team as a Branch Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
Trade Counter Assistance/ Driving/ Warehouse (as required):
* Provide excellent customer service, assisting customers with product selection and inquiries.
* Accurately process sales transactions and manage account-related queries.
* Build and maintain strong customer relationships to encourage repeat business.
* Promote new products, special offers, and seasonal promotions.
* Handle telephone and email inquiries promptly and professionally.
* Assist in the warehouse as required, loading/ unloading.
* Driving the van delivering plumbing and heating products.
Candidate Requirements:
* Previous experience in a plumbers' merchant environment is preferred.
* Able to lift heavy warehouse items (radiators/ boilers).
* Strong customer service and communication skills.
* Basic knowledge of plumbing and heating products is advantageous.
* Excellent organisational skills and attention to detail.
* A proactive approach and ability to thrive in a fast-paced setting.
Additional info:
* Competitive Salary: Negotiable based on experience.
* Generous Bonus Scheme: Recognising and rewarding your contribution.
* Opportunities for professional growth and career progression.
* Work in a well-established business with a strong reputation for staff satisfaction.
* Pension scheme and other benefits.
Simon Acres Group are acting as the employment agency