Job summary To provide an effective driving service working as required during the open hours of the hospice retail hub. Main duties of the job Covering the collection and delivery of furniture, working within the Donation Centre and any other such retail requirements as and when needed. Be mindful of supporting the Sales Lead in maximising sales. About us Barnsley Hospice is a charity that provides specialist palliative and end of life care to hundreds of local people and those close to them each year. Our main priority is to achieve the best possible quality of life for people living with a life- limiting illness, whilst supporting those close to them during the period of illness and bereavement. As a specialist care provider, the range of skills we offer include, pain and symptom management, emotional support and end of life care. The hospice currently employs about 100 people and has a team of volunteers, based both at the hospice and within our Retail Hub. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice. Date posted 11 January 2025 Pay scheme Other Salary £12 an hour Contract Bank Working pattern Flexible working Reference number B0048-25-0000 Job locations 104-106 Church Street Gawber Barnsley S75 2RL Fall Bank Cres Dodworth Barnsley S75 3LS Job description Job responsibilities Driving: To drive Hospice vehicles as directed for collections and deliveries in relation to Hospice business and operations, some examples are given below: Collection and delivery of furniture Maintain the daily upkeep of the vehicles, tyre pressure, oil etc. Report any damage or accidents in accordance with Hospice policies Banking for the Retail Department To deal with the public on behalf of the Hospice following Hospice policy guidelines Assist with other Retail driving duties as and when required Maintenance: Check on a daily basis the requirements needed in regards of maintenance/checks of vehicle via the Retail Operations Manager and re-prioritise work tasks accordingly Maintain the general upkeep and tidiness of the grounds, including dustbin and car parking areas Keep stored, organized and tidy in accordance with Health and Safety measures the maintenance store e.g. power tools, bulbs, batteries, cables etc. Assist with Retail maintenance duties as and when required Donation Centre: Support the activities within the donation centre as appropriate, this includes assisting the public by answering questions and giving assistance. Moving furniture and other saleable items, sorting of clothes. Covering the retail outlets as and when needed Share ideas and initiatives to maximise sales and identify new revenue streams General Respect confidentiality applying to all Hospice areas Maintain an awareness of all relevant legislation and Hospice policies/procedures and act in accordance with them Maintain awareness of personal responsibilities as defined by the Health & Safety at Work Act 1974, thus maintaining a safe working environment Through the appraisal system and in conjunction with your line manager identify personal and professional development needs. Participate in suitable training courses and mandatory training within the Hospice as identified and required Carry out any other duties deemed appropriate to the post by the Hospice Management Other responsibilities: 1. To undertake any other duties, commensurate with the role as required by the Hospice. 2. To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times. 3. The post holder will be expected to maintain strict confidentiality at all times. 4. The post holder will ensure that they are aware of and apply health and safety and fire precautions. 5. The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times. 6. The post holder is to ensure data protection is maintained at all times. 7. The post holder will be flexible in terms of working hours in order to meet service needs. 8. The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder. This job description is not an exhaustive list but it shows many of the aspects to this role. Job description Job responsibilities Driving: To drive Hospice vehicles as directed for collections and deliveries in relation to Hospice business and operations, some examples are given below: Collection and delivery of furniture Maintain the daily upkeep of the vehicles, tyre pressure, oil etc. Report any damage or accidents in accordance with Hospice policies Banking for the Retail Department To deal with the public on behalf of the Hospice following Hospice policy guidelines Assist with other Retail driving duties as and when required Maintenance: Check on a daily basis the requirements needed in regards of maintenance/checks of vehicle via the Retail Operations Manager and re-prioritise work tasks accordingly Maintain the general upkeep and tidiness of the grounds, including dustbin and car parking areas Keep stored, organized and tidy in accordance with Health and Safety measures the maintenance store e.g. power tools, bulbs, batteries, cables etc. Assist with Retail maintenance duties as and when required Donation Centre: Support the activities within the donation centre as appropriate, this includes assisting the public by answering questions and giving assistance. Moving furniture and other saleable items, sorting of clothes. Covering the retail outlets as and when needed Share ideas and initiatives to maximise sales and identify new revenue streams General Respect confidentiality applying to all Hospice areas Maintain an awareness of all relevant legislation and Hospice policies/procedures and act in accordance with them Maintain awareness of personal responsibilities as defined by the Health & Safety at Work Act 1974, thus maintaining a safe working environment Through the appraisal system and in conjunction with your line manager identify personal and professional development needs. Participate in suitable training courses and mandatory training within the Hospice as identified and required Carry out any other duties deemed appropriate to the post by the Hospice Management Other responsibilities: 1. To undertake any other duties, commensurate with the role as required by the Hospice. 2. To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times. 3. The post holder will be expected to maintain strict confidentiality at all times. 4. The post holder will ensure that they are aware of and apply health and safety and fire precautions. 5. The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times. 6. The post holder is to ensure data protection is maintained at all times. 7. The post holder will be flexible in terms of working hours in order to meet service needs. 8. The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder. This job description is not an exhaustive list but it shows many of the aspects to this role. Person Specification Qualifications Essential GCSEs grade C or above in Maths and English, or equivalent Desirable Relevant retail qualification e.g. customer service Skills, abilities, and personal attributes Essential Good written and verbal communication skills Good organisational and time management skills Excellent customer service skills Ability to constructively deal with demanding customers Computer literate Able to work within a team Able to use own initiative Able to give constructive feedback to volunteers and staff Knowledge of charity retail legislation (desirable) Confident in your driving ability Knowledge of relevant health and safety legislation (desirable) Good level of physical fitness Honest and trustworthy Flexible in terms of duties, working hours, five days out of seven, weekend working and location Must hold a full clean driving licence Experience Essential Good experience within retail Charity retail experience Merchandising experience Experience of supervising a team Person Specification Qualifications Essential GCSEs grade C or above in Maths and English, or equivalent Desirable Relevant retail qualification e.g. customer service Skills, abilities, and personal attributes Essential Good written and verbal communication skills Good organisational and time management skills Excellent customer service skills Ability to constructively deal with demanding customers Computer literate Able to work within a team Able to use own initiative Able to give constructive feedback to volunteers and staff Knowledge of charity retail legislation (desirable) Confident in your driving ability Knowledge of relevant health and safety legislation (desirable) Good level of physical fitness Honest and trustworthy Flexible in terms of duties, working hours, five days out of seven, weekend working and location Must hold a full clean driving licence Experience Essential Good experience within retail Charity retail experience Merchandising experience Experience of supervising a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barnsley Hospice Address 104-106 Church Street Gawber Barnsley S75 2RL Employer's website https://www.barnsleyhospice.org/ (Opens in a new tab)