Job Description
Desktop Support Engineer
Plymouth - Onsite Full Time
3 - 6 Month Initial Contract
£25.15/hour via Umbrella
Lorien's Government client are currently recruiting for Desktop Support Engineer's to join on a contract basis.
Candidate must have SC Clearance or willing to go through SC Clearance with a UK passport
Clinic Migration Set-up:
* Set-up Refresh Clinic
* Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location
* Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions
Refresh laptops:
* Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
* Handover and collect the correct number of devices each in accordance with the migration schedule
* Correctly update the Contractor's workflow management system at all relevant steps
* Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager
* Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer
* Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager
* Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for "disposal" or for Refurbishment
* At the end of each day, move all the devices and equipment into the onsite storage location.
Should this position be of interest please submit your CV and I will be in contact as required.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.