Post: Support Worker
Service: Housing & Community Support Services (HACSS)
Base: The Action Group, The Prentice Centre, Edinburgh (or regional base as set by line manager)
Line Managed by: Practice & Wellbeing Leader
Salary: Unqualified - £24,402.92 - £24,890.98 per annum pro rata
Qualified - £24,890.98 - £25,338.37 per annum pro rata
Sleepover rate (if applicable) £96 per night.
Hours: To be agreed with the candidate (between 12-30hrs per week)
Edinburgh West team covers areas such as Balerno, Edinburgh West End, Maybury, Sighthill.
Full UK driving license is desirable.
Minimum Age Requirement: Since this is a registered service with the Care Inspectorate, all applicants must be at least 18 years old.
Main Purpose:
The main purpose of this post is to provide a caring, efficient and effective 24/7 support service to people who use The Action Group's Services. This will include assisting people to develop their skills by supervising and participating in various support activities in a way that enriches their opportunities and promotes choice.
Specific Duties:
* Practice the TAG Key Worker system, organizing support plans/case reviews as required for individual people we support with all relevant stakeholders, ensuring effective handovers between staff, and maintaining records, case files, etc.
* Promote the physical and emotional wellbeing of the people we support at all times (e.g., supporting people to maintain acceptable and adequate levels of self-care, carrying out risk assessments, etc.).
* Actively develop meaningful and trusting relationships with the people we support (e.g., helping people to gain insight into their own behaviour, attitudes, and reactions).
* Encourage independence in all daily living activities wherever possible, and support them with this only when necessary (e.g., housework, food preparation, household admin, etc.).
* Promote people's hobbies, interests, and activities, and encourage participation in all aspects of community life.
* Directly assist with personal care as required.
* Work with the people we support to maximize their ability to communicate effectively and promote self-advocacy wherever possible.
* Advocate on behalf of the people we support when needed (e.g., liaising with external organizations regarding benefits, education, tenancy, and employment, etc.).
* Work with relatives and carers of people we support and help to ensure that relatives have a significant role in the person's life wherever possible and appropriate.
* Find out about the wide range of local services, amenities, and organizations available to people we support.
* Participate flexibly in the various shift work patterns required by the needs of the people we support (including regular working outside weekday office hours, for example, in the evening and at weekends, where applicable).
* Regularly undertake sleepover or waking night duties where required.
* From time to time, the postholder may be asked to cover short-term absences of Support Workers in other teams.
General Duties (applicable to all The Action Group staff):
* Read, and work in accordance with, TAG's Mission, Aims & Objectives, and current Business Plan.
* Manage own work time effectively.
* Keep on top of own paperwork and maintain effective and organized filing systems, as appropriate to the specific job role.
* Treat everyone with consideration and respect.
* Ensure prompt, polite, and clear communication (whether responding to a query from a member of staff or a complaint from a person we support).
* Keep up to date and comply with all applicable TAG policies and procedures.
* Promote and respect individual rights and responsibilities at all times.
* Retain the highest standards of confidentiality, as appropriate to the specific role.
* Assist your manager and other work colleagues as appropriate and whenever possible.
* Take charge of own CPD (Continuous Professional Development) and contribute to TAG maintaining the Investors In People standard.
* Be responsible for own work-life balance (e.g., taking annual leave at regular intervals, etc.).
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