Job Description
LOCATION: National hybrid working (With travel to Birmingham or London office 40% on site)
SALARY: £18,000 pro rata
HOURS: Part time (22.5 hpw over 3 days)
About Resources for Autism (RfA)
We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.
Our Services
All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.
The Role
The department covers three key areas:
1. Peoples services Team. This covers all areas of the people function such as HR, Recruitment, L&D, Payroll and Wellbeing.
2. Central Services Team. This covers Information governance, Health and Safety, IT, Estates & Facilities, and Resources.
3. Volunteer, Engagement, & Training. Managing volunteering opportunities, engagement with our workforce, and training across mainly volunteering but some for all staff.
The Department is People & Central Services Department.
We are excited to welcome applications for a passionate and conscientious People Services practitioner. In this role, you’ll provide essential People Services support and administrative services, manage payroll processes, and collaborate with various stakeholders to ensure smooth operations across the organisation.
You will contribute to developing policies, enhancing PS systems, and driving service delivery improvements.
You will be the first point of contact for all candidate recruitment activities. You will be responsible for recruiting suitable candidates in line with the company’s safer recruitment process. Upon successful recruitment, completing candidate references and ensuring candidates are fully compliant before being moved forward for induction, this includes DBS checks. You will also develop and maintain excellent relationships with candidates and understand individual requirements to ensure better planning and coordination of recruitment and job fairs.
Join us in shaping a forward-thinking team committed to delivering exceptional service to both employees and management.
The person needs be a change champion and be able to work with transformational change management to obtain greater effectiveness for the clients we support, or people, and the organisation.
Main Responsibilities:
· The person will have a key responsibility in organisational and transformational change management. You will engage the workforce and adopt a change management approach that cascades change effectively and carefully throughout our organisation.
· Manage employee sickness absence and performance & responded to employee grievances.
· Manage key people services processes such as contract variations and leaver actions.
· Shared Services Administration & signposting to a practitioner or manager for advice.
· Provide first-line people services support and guidance to employees, escalating issues as needed.
· Policy Development & Service Improvement.
· Contribute to the development of people services policies and procedures, focusing on best practices and employee-centric services.
· Collaborate with stakeholders to plan and implement service delivery improvements, ensuring compliance with people services regulations.
· People Services Information System.
· Maintain the accuracy of people services data in the People Services Information System, producing insightful management reports and supporting system enhancements.
· Providing administrative support to the people services team, including L&D, recruitment, and employee relations cases.
· Maintain effective systems of work and high-quality data, accurately completing all transactional HR activity in relation to the full employee life cycle.
· Ensure compliance with People Services processes and procedures.
· Provide first-line HR and L&D advice and guidance in accordance with relevant policies, procedures and practises that comply with relevant legislation.
· Ensure the recruitment needs are managed effectively, which includes working with the People Services Team Manager and being accountable to the Head of people and Central Services and Service Managers to identify staffing shortfalls and then advertise and recruit accordingly.
· Ensure all safer recruitment procedures are followed in line with company policy and procedures including working with the Head of People and Central Services and managers when shortlisting, planning interviews and conducting interviews.
· Ensure the compliance of HR personnel files, database indicating status of relevant paperwork and ensure all necessary documents and paperwork have been processed in line with Safer Recruitment Policy and data management requirements including references and DBS checks etc.
· Ensure the correct information is passed on to the HR team so they can ensure the staff database on People HR is maintained, involving all required staff documentation so they can be uploaded and managed effectively in line with GDPR, & Company Policy.
· Uphold and adhere to the values of RfA at all times.
· Ensure there is always compliance with RfA’s safeguarding policies and procedures.
· All staff are expected to promote equality in the workplace and in our services.
· Undertake any other duties asked of you that are commensurate with your grade.
Person Specification
Essential Skills
Experience of working within HR or L&D best practice at an operational level.
Minimum 1 years' experience of People services administration.
Experience of at least one HR process such as performance, grievance, disciplinary and attendance management.
Creating and developing good and sound HR processes.
Carry out investigation and fact-finding exercises following a referral into HR.
Be an expert in searching for efficiencies across the full spectrum of people services.
Change or transformational management administration experience of 2 year or more.
Desired Skills
Experience of Learning and Development.
Policy reviews and development.
Deliver training on HR and other matters, or be able to work towards this.
Be able to complete risk assessments as needed.
Standard skills expected of all staff
Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors.
Strong organisational and prioritisation skills.
IT skills: proficient with Office 365.
Self-starter and able to work independently, using own initiative.
Non-judgemental, compassionate.
Desired Skills of all staff
Good understanding of Safeguarding.
Confidentiality
You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.
Staff Benefits
90% of our staff say that Resources for Autism is “a great place to work”.
Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:
· flexible working patterns with the option to work in a hybrid way (only available for some roles)
· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday.
· access to ongoing training and progress in the areas that interest you.
· access to our wellbeing initiatives and an Employee Assistance Programme
· enrolment on to our pension scheme
· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people.
Application process:
To apply, please send a supporting statement and your CV to our current Head of people and Central via pst@resourcesforautism.org.uk
In your supporting statement you must address the screening questions.
To discuss the role informally, please email: pst@resourcesforautism.org.uk
We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview.
Deadline for applications: Tuesday the 31st of December 2024 at 6PM
Interviews: Tuesday the 21st of January 2025