Our client has a vacancy in their expanding team for a Salesforce administrator. You will report into the CRM Manager and be comfortable working at pace within an agile environment - the role requires previous experience and offers development opportunities within the organisation.
Responsibilities:
* Administration and support of Salesforce users
* Must be able to prioritise work independently as well as addressing tickets in internal systems and knowing when work should be elevated.
* Lead assigned project work, such as developing new automation and business logic.
* Assist in configuring business-wide changes to the system in an exciting opportunity to be a part of a system re-work.
* Liaise with users to help keep work flowing and ensure systems are efficient for end users.
* Helping to maintain GDPR compliance within a busy and fast-paced environment.
Skills:
* 2-3 years working as a Salesforce administrator.
* Work within an Agile format and utilizing tools such as Jira / confluence/metro retro.
* Experience working with MS Products such as Word, PowerPoint, and Excel.
Core Salesforce Skills:
* A deep understanding of Salesforce's core features, including objects, fields, record types, page layouts, validation rules, workflow rules, and process builder.
* Proficiency in data import/export, data cleaning, data validation, and data security best practices.
* Ability to create and manage user profiles, roles, permissions, and sharing settings.
* Expertise in creating custom reports, dashboards, and analytic snapshots to provide valuable insights.
* Knowledge of workflow rules, process builder, and flows to automate business processes and streamline workflows.
* Knows how the above work in classic and Lightning versions of Salesforce.
* Ability to analyse complex problems and identify creative solutions.
Advanced Salesforce Skills:
* Basic understanding of HTML and CSS and able to utilize these within VisualForce & HTML Email templates.
* Basic understanding of Apex programming to create custom triggers, classes, and Visualforce pages for more complex customizations.
* Proficiency in configuring and customizing Lightning components, Lightning App Builder, and Lightning Flow.
* Experience with integrating Salesforce with other systems using APIs, web services, and middleware tools.
* Knowledge of data migration tools and techniques to move data between Salesforce orgs.
* Understanding of Salesforce security best practices, including data privacy, access controls, and auditing.
About You:
* Effective communication skills to interact with both technical and non-technical stakeholders.
* Meticulous attention to detail to ensure accuracy and consistency.
* Willingness to learn new technologies and adapt to changing business requirements.
* Basic project management skills to manage Salesforce projects and implementations.
Certifications (Optional but Beneficial):
* Salesforce Administrator Advanced Admin Certification
* Salesforce Platform App Builder Certification
* Salesforce Platform Developer I Certification
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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