Main area: Pharmacy Homecare
Grade Band: 2
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 387-DT-5269-IB
Site: Bristol Royal Infirmary
Town: Bristol
Salary: £23,615 pa
Salary period: Yearly
Closing: 16/01/2025 23:59
As an organisation, we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
An exciting opportunity to join the Pharmacy Homecare Team here at University Hospitals Bristol and Weston NHS Foundation Trust.
The Pharmacy Homecare department currently provides a service for approximately 5000 patients, coordinating the ordering, invoicing, and contracts for UHBW.
The post holder will assist with administrative tasks involved with the delivery of the service and maintaining accurate and up-to-date records on the pharmacy system.
The post holder should have excellent communication and IT skills and be able to prioritise workload to accommodate the demands within the team and service. The ideal candidate will have a flexible approach to work and maintain a high level of professionalism at all times.
Some home working is an option as part of a hybrid working arrangement; however, the post holder is expected to view this arrangement flexibly and must be prepared to attend the workplace as and when required.
Main duties of the job
* To provide a consistent and reliable support service to all departments within the Trust.
* To ensure invoices and credit notes are processed in accordance with the homecare providers' terms and conditions.
* To liaise with homecare providers and creditor payments to resolve outstanding financial issues and queries that may arise.
* To create, update, and maintain the pharmacy computer system drug file database through contracting and invoicing processes.
* Retrieve data associated with the homecare service from the Trust and Pharmacy systems as required.
Person specification
Qualifications and Training
* Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Knowledge and Experience
* Previous experience of Pharmacy Services including homecare
* Previous NHS experience
Skills and Abilities
* Excellent/professional telephone manner with a strong customer focus
* Flexible approach to duties
* Proven ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
* Good IT skills including Microsoft packages
* Ability to work effectively in a busy team, adjust to change and motivate others
* Ability to work independently and as part of a team
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
IMPORTANT:
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts.
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide, interviews should usually take place within 3 weeks of the closing date.
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