Job Title: Ramp Agent Company: Swissport Location: Heathrow Airport Contract Type: Full Time Hours: 37.5 hours per week, between Monday – Sunday (shift work) Salary: £13.45 per hour, subject to 1.5% increase in compensation after probationary period About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. About the Role: In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo. Key Responsibilities: Safely and efficiently load and unload baggage, cargo, and mail from aircraft. Marshal aircraft to and from gates, ensuring safe and precise positioning. Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner. Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment. Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines. Provide exceptional customer service to passengers and airline partners. Qualifications: Previous experience in a similar role is preferred but not required. Ability to work in a fast-paced and physically demanding environment. Excellent communication and teamwork skills. Flexibility to work a variety of shifts, including weekends, evenings, and holidays. Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check Benefits: Access to Employee Assistance Programme and wellness initiatives. Comprehensive training and development programmes. Free onsite parking whilst at work Employee discounts on travel and retail products. Retirement savings plan with employer contributions. Career advancement opportunities within the aviation industry. Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.