General Manager
£45,000 - £50,000
Lytham
An extraordinary Hotel is currently seeking a skilled General Manager to cultivate unforgettable guest experiences. As the General Manager, you will assume a leadership role, overseeing and supervising all facets of the Hotel's operations, ranging from food and beverage management to guest services. Your unwavering commitment as General Manager to surpassing guest expectations will be pivotal in upholding the esteemed reputation for excellence while shaping the future of the establishment.
General Manager Ideal Profile
1. Experience in Restaurant Management with a track record of success
2. Exudes a genuine and sincere nature, coupled with an unwavering passion for delivering outstanding customer service and creating memorable moments for guests
3. Confidently possess first-class interpersonal skills, able to provide exceptional guest services
4. A brilliant team player, inspiring and motivating staff through leading by example on the floor, and fostering a collaborative and high-performing work environment
5. Presents themselves immaculately, adhering to high standards of personal grooming and showcasing a friendly yet professional demeanour
General Manager Responsibilities
1. Oversee and coordinate daily operations of the Hotel, ensuring smooth and efficient management
2. Ensure the delivery of superior food and beverage service, striving to maximize customer satisfaction and create exceptional dining experiences
3. Regularly review product quality and conduct research to identify and engage new vendors, maintaining the highest standards of ingredients and supplies
4. Organize and supervise shifts, effectively managing staffing requirements and optimizing productivity
5. Generate detailed reports on a weekly, monthly, and annual basis, analysing revenues, expenses, and key performance indicators to inform strategic decision-making
6. Train new and current employees on proper customer service practices, instilling a culture of exceptional hospitality throughout the team
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