Resource Consultant (RC) L2
Hybrid – Location: More London Place (London Bridge)
The Resource Consultant is a key resource responsible for managing demand requests and fulfillment, triaging and escalating complex requests to RMs, and ensuring data accuracy.
Main Responsibilities include (but are not limited to):
1. Supply and demand management: including demand requests and fulfillment, escalation to RM for complex cases, liaising with Engagement Leads to publish open roles, providing insights on technology-generated shortlists, presenting candidates to Engagement Leads or RMs, analyzing capacity trends, and providing alternative resourcing options.
2. Employee experience management: understanding client server characteristics and advocating for DE&I considerations in resourcing decisions.
3. Commercial reporting and analysis: ensuring data accuracy, reviewing data trends, and regulatory reporting for service lines like Audit.
4. Contribute to an exceptional team: supporting skill and knowledge development within the Resourcing function.
5. Reporting and Line Management: potential coaching opportunities for offshore RA team members.
Accountable to:
* Resource Managers
Requirements and Skills:
* Strong communication and interpersonal skills
* Excellent relationship management skills
* Analytical and detail-oriented
* Proactive with effective planning and prioritization
* Creative thinking and solutions-oriented
* Self-starter capable of working autonomously
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