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About Network Rail
Join Our Team at Network Rail! Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others. We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About the Role
Are you a dynamic leader with a passion for developing talent and ensuring operational excellence? Network Rail is seeking a visionary Training Delivery Manager (Operations) to join our team and spearhead the delivery of top-tier training services across the country in one of our state-of-the-art training centres. This is an exciting opportunity to manage the operational delivery of training and assessing our workforce of the future.
Main Responsibilities:
1. Provide Strategic Leadership: Guide multi-disciplined teams of trainers, ensuring alignment with our strategic goals and fostering a culture of excellence and continuous improvement.
2. Operational Planning and Control: Develop and implement operational plans to optimize the effectiveness and efficiency of our training services. Oversee the coordination and execution of training programs to meet the needs of our workforce.
3. Direct Training Facilities: Manage the operations of Network Rail's state-of-the-art training facilities, ensuring they are utilized effectively to deliver high-quality training experiences.
4. Utilise IST Training Simulators: Oversee the use of IST training simulators within your region, integrating advanced technology into our training programs to enhance learning outcomes.
5. Review for effective and efficient delivery of training against the agreed strategy and milestones to achieve the Key Performance Indicators.
6. Evaluate, with the Training Support Managers, that the regional operations training plans are negotiated, funded, and delivered, to meet KPIs.
7. Manage Assess the operations training facilities within a Region including directing its operational proficiency and profitability, leadership of its staff and enforcing exemplary levels of safety. To provide assurance that training venues are safe to deliver training.
8. Develop and sustain effective controls to achieve the national Skills Academy for Rail (NSAR) gold standard and meet all company and national standards through a programme of technical skills networks, inspections, observations, briefings, and assessments.
9. Develop and mentor teams of multi-discipline trainers to establish and maintain the required skills, knowledge, and behaviours to deliver the training required by the Regions. Adapt facilities and up-skill staff in a timely manner to meet future training demand.
10. Develop staff through a process of continuous improvement so that training centres can demonstrate market leading effectiveness in the use of advanced training technology. Enforce and enable the use of advanced training technology including the use of digital simulation where it is appropriate.
11. Support the Planning and Administration teams in the production of the training plan identifying resource efficiencies where possible.
12. Establish plans on cost effectiveness and efficiency to create a proficient and profitable business including embracing any commercial opportunities linked to training.
Essential Requirements:
Hold an occupational competence in an operations discipline e.g. signaller.
Strong negotiation skills, excellent verbal and written communication skills and a personable and professional nature.
Ability to work well under pressure in a rapidly evolving environment.
Demonstrate leadership capability.
Hold the experience of working in an operational railway discipline.
Customer focused with strong interpersonal leadership skills.
Ability to develop and mentor teams and individuals including the welfare of all staff.
NVQ Level 4 or equivalent in Learning and Development.
Ability to lead the application of Health and Safety and other applicable standards. Ability to lead continuous improvement programmes and affect cultural change.
Display the ability to work flexibly, to plan and coordinate tasks and work within time and budgetary requirements.
Hold IOSH qualification.
Desirable Requirements:
Thorough knowledge of the competence management system.
Knowledge of OFSTED and NSAR frameworks.
Experience in an adult learning environment including knowledge of specific learning difficulties.
Knowledge of a system approach to training.
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