1st Line IT Support Technician - MSP
Location: Luton (Hybrid working)
Salary: £23,000-£25,000
1st Line IT Support Technician with good Windows troubleshooting and comprehensive understanding of the MS Office product suite in required to join a close-knit IT Managed Services Provider based in Luton.
Established for 10 years, the company provide IT Support, Cloud, Backup and Disaster Recovery solutions for a range of SMEs around Beds, Bucks, Herts and London.
If you're a 1st Line IT Support Technician looking to gain exposure to network systems, security and server administration, this is your ticket to career transformation.
Key Skills required:
* 1-2 years experience within IT Support
* Proficiency in supporting Windows Desktop OS.
* Strong understanding of PC, laptop, and printer hardware.
* Comprehensive knowledge of the entire MS Office suite.
* Exceptional telephone etiquette with excellent interpersonal and communication abilities.
* Demonstrated problem-solving skills with a methodical approach.
* Driving licence and access to vehicle
It will be advantageous if the ideal candidate had relevant certifications e.g. CompTIA A+ and knowledge of network systems.
The 1st Line IT Technician will play a pivotal role in providing IT support, troubleshooting PCs, printers and handling computer repairs...