Your new companyThis housing association is one of the leading social housing providers in Liverpool, dedicated to delivering high-quality homes and outstanding services to our residents. They are committed to maintaining safe, comfortable, and well-maintained properties while ensuring a responsive and customer-focused repairs service.They are looking for an experienced Responsive Repairs Manager to lead our repairs and maintenance teams, ensuring the efficient delivery of high-quality repairs across our housing stock.Your new role
* Leading and managing a team of operatives, contractors, and supervisors to deliver an effective and efficient repairs service.
* Ensuring all repairs are completed on time, to a high standard, and within budget.
* Managing contractor performance and ensuring compliance with health and safety regulations.
* Monitoring service performance, identifying areas for improvement, and implementing best practices.
* Developing strong relationships with residents and ensuring excellent customer service.
* Managing budgets effectively and ensuring cost efficiency.
* Ensuring compliance with relevant legislation, policies, and procedures.
What you'll need to succeed
1. Proven experience in managing a responsive repairs service, ideally within social housing.
2. Strong leadership and people management skills, with experience in mot...