GBRS are currently looking for a service desk administrator to work with our client in Avonmouth. If you are looking for an admin role working alongside a friendly, supportive team then this one is for you Your main responsibilities will be: Liaising with customers to arrange scheduled maintenance visits for our team of Engineers Opening and maintaining accurate job records Data entry into new job management system for initial set-up Uploading and distributing daily call-out and servicing record sheets Data entry/spreadsheet maintenance Electronic filing of emails and documents Monitoring shared mailboxes and actioning accordingly Generating monthly call-out and servicing reports The successful candidate will be: Proficient in MS Office including Word, Outlook and Excel, including the use of shared mailboxes and have good keyboard skills. Confident communicator with a professional approach, good customer service skills and an excellent telephone manner Able to meet tight deadlines and prioritise workload when necessary, working independently as well as part of the team Expected to demonstrate good accuracy and attention to detail An excellent team player who is willing to support colleagues and work flexibly when required Impeccable follow-up skills and forward planning is essential This role is Monday to Friday working 37 hours per week position however they can offer reduced/flexible hours for the right candidate (minimum 30 hours required). Once trained, hybrid working is available working 2 days from home and 3 in the office. This is a temp to perm position where you will work through GBRS for the first 12 weeks before coming a permanent member of staff after this period. If this sounds role as a service desk administrator is something you’d be interested in, please apply with your CV or get in touch by calling the GBRS office