We have an exciting opportunity for a dedicated corporate receptionist to take full ownership of the front of house reception service at a fabulous office in central Edinburgh. We’re looking for someone with a collaborative mindset, keen attention to detail, and a genuine passion for delivering outstanding customer service.
As a natural communicator, you’ll become the welcoming face of the building — developing strong relationships within the workplace community and beyond. Your organisational skills will ensure the smooth, professional running of the front-of-house service, allowing you to focus on providing an exceptional experience for all.
With creativity and drive, you’ll also bring energy to the role by producing engaging newsletters and organising vibrant pop-up events in partnership with local charities and businesses — all designed to enrich the day-to-day experience for those working in the building.
Key Responsibilities
Reception
1. You will set up, manage and take ownership of the reception area to ensure the ambiance reflects visitor and tenant expectations.
2. Welcome all visitors with genuine enthusiasm — you're the face and personality of the building.
3. Handle incoming calls, post, and courier services with efficiency and professionalism.
4. Develop a local amenities information file, drawing on your knowledge of the local area.
5. Producing weekly/monthly update reports for key stakeholders.
Marketing and Tenant Experience
1. Develop and introduce seasonal events and pop-ups to engage with local businesses, with the aim of creating a sense of community within the building.
2. Introduce a monthly e-newsletter promoting initiatives and concierge services.
3. Connect with local charities and new businesses to promote meaningful partnerships.
Skills, Knowledge and Expertise
1. Proven experience in a front of house reception role and are ready for a new challenge.
2. Naturally warm, confident, and proactive — customer service is second nature to you.
3. Highly organised and self-motivated, with a passion for multitasking in a dynamic environment.
4. Clear and confident communicator, both written and verbal.
5. Comfortable using Microsoft Office and familiar with social media tools and Canva for simple design tasks.
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide. For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because every tenant and visitor matters.
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