Are you a Network Engineer looking to work for one of Liverpool’s best kept secrets?
We are Baltic Broadband, leaders in Digital Connectivity. We provide a range of wired and wireless Broadband packages to businesses throughout the region, priced competitively and delivered within days. Our high-speed Internet services help transform businesses.
We operate a national connectivity network of devices, a large Internet of Things (LoRAWAN) network (for connected devices) and specialize in the high-end engineering of the internet in order to personalize it around our customers' requirements (such as low latency connections for gaming, gambling, and virtual reality applications).
We can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous 30 days annual leave package, a bonus scheme, free gym membership, free home Broadband, your birthday off, and enrollment as a member of the Institute of Engineering and Technology towards professional registration as an Engineer (if not already!).
As a Senior Network Engineer, a typical day might include the following:
* Be our hands-on expert for our core network (building, monitoring, and maintaining)
* Troubleshooting and resolving 2nd/3rd line support escalations
* Planning and designing wireless links and fibre routes
* Visiting our various POP sites and data centres to maintain our core network
* Setting up and testing new customer deployments
* Setting up public/private peering with other networks
* Participating in 24×7 on-call rotations with our other staff
* Researching and developing new products and ideas
* Creating/updating documentation of our ever-expanding network
* Brainstorming with fellow Engineers to come up with new ideas for making Baltic Broadband ever better!
Ideally, you’ll be a Network/Internet Engineer with 5+ years’ experience in a Service Provider environment, but we may consider less.
This Job might be for you if:
* You hold a valid UK driving licence and don’t mind being on call for emergencies.
* You are a Subject-matter expert in core networking principles and protocols such as BGP, OSPF, VLAN, QoS, GRE, IP SEC, DNS (Essential Requirement).
* You have a Bachelor’s degree in Computer Science, Management Information Systems, or work-related discipline/field from an accredited college or university or can demonstrate experience working to that level (Essential Requirement).
* You have a CCNA certification or can demonstrate experience working to that level (switches, firewalls, and routers) (Essential Requirement).
* You have work experience in data center, telecom, SaaS, or cloud operations companies.
* You like helping people and get a kick out of getting people to those ah-ha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside. (Essential Requirement).
* You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. (Essential Requirement).
* You think on your feet. You like learning new things and can learn quickly. When things change, you know how to roll with the punches. (Essential Requirement).
* You communicate clearly. You write well and speak eloquently. You can explain just about anything to anyone and you’re comfortable communicating in writing using our trouble-ticketing systems and on the phone as well as having excellent documentation skills (Essential Requirement).
* You are motivated and driven and can work independently. You volunteer for new challenges without waiting to be asked. (Essential Requirement).
* You have commercial awareness, deliver high-quality work with little supervision, and thrive on providing outstanding customer service and a positive support experience.
To land this gig, you’ll need to have experience with most of the above and show that you can perform well in this very broad and busy role as you will be working in a small but fun and friendly local Liverpool business whereby it’s all hands to the pumps as we expand into the next chapter of our business.
How to Apply:
Please send a CV and a cover letter detailing how your skills and experience match the criteria above to jobs@balticbroadband.com.
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