Ward Administrator - Urgent Care Pathway
Lancashire & South Cumbria NHS Foundation Trust
We are looking for an excellent Ward Administrator to join our admin team on Ramsey Unit supporting our Clinical Teams to deliver an excellent service to our patients. 37.5 hrs per week Monday - Friday.
We are inviting applications from individuals with organisation skills, the ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, service users, visitors, and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft Office packages, and possess a good telephone manner.
Main Duties of the Job
The post holder will provide a comprehensive administration and information service to the Inpatient ward within the Mental Health Network, coordinating their activities with other members of the Administration Team to ensure an efficient and confidential service is provided. To carry out these duties, the ward clerk will be expected to utilise a range of technical skills, which may include word processing, use of e-mail, and other IT skills, as well as using highly developed inter-personal and communication skills.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Network's administrative service, providing cover to departments on various sites as directed by their Deputy Admin Lead to ensure continuity of a quality service provision.
About Us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health, and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria, and Sefton area. Lancashire & South Cumbria Foundation Trust encourages flexible working; we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time, and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Job Responsibilities
Please see the attached job description and person specification for more information about this role.
Person Specification
Education/Qualifications
* Good standard of education to NVQ level 3 equivalent
* RSA II Typing or equivalent experience
Knowledge
* Good communication skills with both external and internal staff/clients/carers
* Experience working in an office environment
* Experience working with members of the public
* Previous secretarial/clerical experience
Skills and Abilities
* Good grammar and numeracy skills
* Excellent keyboard skills
* Data input and retrieval
* Good organisational skills
* Ability to communicate effectively both in written and verbal forms
Personal Qualities
* Team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Lancashire & South Cumbria NHS Foundation Trust
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