Summer Browning Associates are currently seeking an Operations Analyst on a 24/7/365 shift pattern, to work for our Central Government client on an initial 6 month assignment
Location: Buckinghamshire
About the role:
Essential:
* Strong analytical skills. Ability to create, interpret and present data effectively.
* Sound level of technical WINTEL understanding.
* Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs;
* Experience working in a secure environment
* Managing Modern Desktops - MD 101
* Microsoft Certified: Azure Fundamentals (AZ-900)
* Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100
* 365 Desktop (Intune / EPM) Cloud experience
* Apple Mobile Phone / Apple Business Manager experience
Essential (Professional Qualifications and Accreditation):
* ITIL v3/v4 Foundation
* Managing Modern Desktops - MD 101
* Microsoft Certified: Azure Fundamentals (AZ-900)
* Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100
Desirable:
* Knowledge of operating IT systems within Government environments
* Working knowledge of ISO 9001, ISO20000 and ISO27001;
* O365 Accreditation
* ITIL v4 Foundation.
* Agile Foundation
NB:
* 12 Hour shifts (D= 7am-7pm & N=7pm-7am)
* Working 7 Days & 7 Nights over a 4 week pattern.
* E.g. DDDNNNRRRRDDDDRRRRRRNNNNRRRR then repeat (R = Rest)
* Successful applicant must be vetted to DV (Developed Vetting) before undertaking the assignment.
To apply, please submit latest CV