Senior Support Officer £15.84ph ASAP start date until July 2025 35 hours per week Monday to Friday Offices based in Farnham House, Stevenage Hybrid working will be available We are looking for an enthusiastic and flexible Senior Support Officer with good communication skills, to work as part of a team in Stevenage. You will provide a full range of administrative and office duties to a high standard including updating, improving and managing computer databases, spreadsheets and management information systems, answering phone and email queries, processing invoices and timesheets and managing a small staff team. Main duties: Data input and investigations/system interrogation of an enquiry with the aim to response first time Compile response based on information from the internal system or various teams and send to residents Work with internal partners and contractors to get the up-to-date information to provide information Ability to provide ad hoc reports and data analysis Candidates will have: Communication Skills (Including Verbal, written, interpersonal) Conflict resolution Critical Thinking and problem solving Problem Solving Skills Adaptability Multitasking Technical Proficiency - IT Skills Any highways Knowledge would be ideal This role will be handling a wide range of questions and complaints from MP's, residents and local members in the local area. If this is of interest, apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.