Main area: Informatics
Grade: NHS AfC: Band 6
Contract: Permanent
Role will require rota on-call
Hours: Full time - 37.5 hours per week
Job ref: 349-COR-6692486*
Employer: Manchester University NHS Foundation Trust
Employer type: NHS
Site: Trafford House
Town: Manchester
Salary: £28,407 - £34,581 Per Annum, pro rata
Salary period: Yearly
Closing: 07/01/2025 23:59
Imaging PACS Technical Specialist
NHS AfC: Band 6
Job overview
Responsible for the delivery of an efficient, responsive, effective and customer focused support service for the PACS system and its associated peripherals. The Senior IT PACS Technician will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with corporate Service Level Agreements.
Senior IT technicians must work closely with the PACS Managers and other IT Managers to ensure a high performing, structured and co-ordinated approach to the provision and delivery of PACS support.
Provide ongoing expertise to IT Support and PACS Team for designated applications.
Co-ordinate and provide user support and training during Projects, particularly during implementation phases.
Undertake designated Requests for Change.
Main duties of the job
1. Be responsible for the day-to-day technical management of the Imaging - PACS Specialists, Imaging PACS, System Technicians and Imaging - PACS Administrators working in conjunction with the other Imaging – PACS Leads and Imaging Application Manager across the MFT sites.
2. Responsible for the delivery of an efficient, responsive, effective and customer focused support service for the Imaging/PACS system and its associated peripherals.
Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.
At MFT, we create and foster a culture of inclusion and belonging, providing equal opportunities for career development that are fair, open, and transparent.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. While COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
Person specification
Qualifications
* Degree or equivalent or relevant experience
Experience / Knowledge
* Demonstrable technical background in IT working in an Infrastructure support role
* Substantial experience in providing first, second and third line support within the PC Client Environment
* Previous experience in a supervisory role
Attributes
* Excellent communication and interpersonal skills with a customer focus
* Good organisational and time management skills
* Ability to analyse situations to identify and resolve problems
Other requirements
* Ability to undertake shift working including out-of-hours, weekend and Public Holidays
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