JOB REQUISITION Technology Consulting - Microsoft Dynamics D365 Manager LOCATION WEST END LONDON ADDITIONAL LOCATIONS JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You: We are seeking a Microsoft Dynamics D365 Manager/Business Central Solution Architect to lead the design, implementation, and optimisation of Microsoft Dynamics 365 solutions. This role requires a deep understanding of D365 applications (such as Finance & Operations, Customer Engagement, and/or Business Central) and their integration with other systems. You will be part of the Technology Consulting team that provides innovative solutions to complex technology challenges. You will work closely with clients to understand their business needs, design and implement technology strategies, and ensure successful project delivery. Your role will involve collaborating with cross-functional teams, utilising cutting-edge technologies, and contributing to the growth of the Technology Consulting practice. Managers are responsible for serving clients and ensuring the successful execution of projects. Managers develop lasting relationships with client personnel and seek to further these relationships through quality product delivery. The manager is responsible for understanding their client’s business and demonstrating technical competence in their product group and industry. Managers develop contacts with the business community and serve as ambassadors of Protiviti in the market. What You Can Expect: Architect and design comprehensive solutions using D365 Finance and Operations (F&O) that meet client business requirements. Lead the implementation of D365 F&O projects, ensuring solutions are delivered on time and within budget. Work closely with stakeholders to define and analyse business processes and requirements. Customisation and Configuration: Customise and configure D365 F&O to enhance functionality and user experience according to the project requirements. Integration: Design and implement integration solutions with other business systems and applications. Project Management: Manage project timelines, resources, and risks throughout the lifecycle of the project. Training and Support: Provide training and support to end-users, ensuring smooth adoption and functionality of the new systems. Continuous Improvement: Stay abreast of updates and new features in D365 F&O, recommending improvements and enhancements to clients. Develop new relationships and work with the Managing Director/Directors to enhance and run existing relationships in order to maximise Protiviti’s coverage. Take a leading role in the development of engagement opportunities by managing our work to propose and bid for work. Market Protiviti’s services in the UK marketplace to expand coverage. Liaise with other offices globally to leverage off current contacts and to provide a considered and consistent approach to the market. Do Your Talents Include the Following? Proven track record of delivering Dynamic 365 implementations in large, complex organisations. Strong understanding of ERP/CRM concepts, system integrations, and business workflows. Experience with Agile methodologies and DevOps processes. Deep expertise in Microsoft Dynamics 365 modules (e.g. Finance, Supply Chain, Sales, Customer Service, Business Central). Strong knowledge of Power Platform, including Power Apps, Power Automate, and Power BI. Experience with Azure services, DevOps, and integration tools (e.g. Logic Apps, Data Factory). Strong project management and client relationship skills. Excellent problem-solving and analytical skills. Strong communication and stakeholder management abilities. Leadership skills to guide, mentor and develop teams with prior management and direct supervisory experience in a team environment. Self-starter and can operate independently as needed. A high threshold for ambiguity and lack of structure and process during early phases of engagements. Creative and logical problem-solving abilities. Strong presentation skills with advanced listening, written and verbal communication skills. Excellent report writing skills. Business development proficiency/exposure. Your Educational and Professional Qualifications: Bachelor’s or master’s degree in computer science, Information Technology, or a related field. 5 years experience in this field. Preferred Certifications are Microsoft Certified: Dynamics 365 Solutions Architect Expert, Microsoft Certified: Dynamics 365 Finance and Operations Apps Solution Architect, Microsoft Certified: Azure Solutions Architect Expert Our Workplace and Employment Process Protiviti practices a hybrid wording model, which is a combination of working in person with purpose and working remotely and is primarily dependent upon the needs of our client. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. It can sometimes mean more of a full-time presence at our client. This model creates meaningful experiences for our people and our clients while offering a flexible environment. Our people work both in-person in local Protiviti offices and on client sites, which can include local, or UK wide travel based on our projects and client requests and commitments. Remuneration and Benefits Starting salaries are competitive and are based on a full-time equivalent schedule. Placement in the salary range is dependent upon experience, skills and geographic work location. Employees are eligible for medical and dental insurance cover, life assurance, pension scheme and receive up to 25 days holiday per calendar year. Protiviti also recognises up to 10 paid holidays each calendar year and we have additional benefits as part of the Robert Half Enterprise. As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is an Equal Opportunity Employer. We are committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable adjustment in order to search for a job opening or to apply for a position, please contact us by sending an email to recruitmentprotiviti.co.uk. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.