IT Project Engineer - 9 month contract
We're looking for an IT Project Engineer to help drive technical excellence across multiple concurrent projects, with a particular focus on Microsoft Intune and device management.
In this role, you’ll work closely with the team manager and stakeholders to support end-users, manage escalations, and lead project-based tasks aligned with the IT roadmap. You’ll balance BAU responsibilities with hands-on involvement in the planning and execution of technical workstreams across regional and global projects.
Key Responsibilities:
* Deliver technical solutions across multiple IT projects, with a focus on device deployment and endpoint management via Intune.
* Own escalated issues from the service desk and see them through to resolution.
* Implement and support system upgrades, SaaS migrations, and software rollouts as part of broader project initiatives.
* Conduct root cause analysis, documenting and sharing findings to support team learning and service improvement.
* Work alongside project managers to ensure delivery milestones are met and stakeholders are kept informed.
* Maintain up-to-date expertise in core technologies through self-driven learning and collaboration.
What we're looking for:
* Proven experience delivering multiple IT projects in a hands-on capacity, particularly involving Microsoft Intune, device management, and software deployment at scale.
* Strong working knowledge of Windows and macOS operating systems.
* Scripting capability with PowerShell to support automation and repeatable tasks.
* Experience managing identity and authentication platforms.
* Skilled in systems analysis and diagnosing complex desktop and infrastructure issues.
* Experience administering Office 365 in a cloud-native environment.
* Solid understanding of network protocols including DNS, DHCP, and TCP/IP.
* Excellent communication skills, with the ability to engage technical and non-technical audiences.
* A proactive, organised, and self-motivated approach to balancing support and project delivery.
Desirable:
* Office 365 certification.
* Experience supporting cloud-hosted SaaS platforms in a project context.
* Experience supporting Linux
* Knowledge of ITIL practices (ITIL Foundation desirable).
* Familiarity with ITSM platforms such as ServiceNow.
* Server administration experience including Azure AD, DNS, DHCP, Certificate Authority, and Radius.
* Previous experience mentoring junior team members or acting as a technical lead on project tasks.