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Have you got experience of leading a multi-skilled function within a Cloud environment? Do you have experience in running a diverse team of differing responsibilities, and leading direction and strategy in a large business function? We are looking for a strong leader who can effectively and sensitively handle the expectations, and meet the needs of, a range of customers with multiple and sophisticated drivers. Within HMRCs Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we are redefining and growing a team of outstanding people to improve its HMRC Cloud Centre of Excellence offering. We are already a diverse team of 80 + individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Development, Service Design, Operation and Governance.
Job description We have an exciting opportunity to lead the Enterprise Cloud Services (ECS) Operational Excellence team, where you will shape and lead multiple disciplines which will be responsible for ITIL functions including Customer Relationship Management and Supplier Management within ECS. This will involve driving ITIL practices ens...