Location: Brixton Contract: Full Time Salary: £32,629 p.a. bonus Position: Shop Manager Employer: Traid Reporting to: Retail Area ManagerApply The Role: Traid is looking for a Store Manager who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. Traid’s Store Managers are responsible for all aspects of staffing, product, customer satisfaction and creating a great and productive place to work. It is crucial that you have a passion for second-hand clothes, fashion brands and charity retail.Traid is a London living wage employer who loves to promote staff to senior positions from within.Find out more about Traid here. Key Responsibilities: Create a great place for people to shop and work. Manage all aspects of the shop team, from recruiting and training, to arranging rotas, and keeping everyone upbeat and productive. Support and train staff to provide the best customer service. Set and achieve ambitious retail targets. Help ensure Traid has the best second-hand clothes on the high street. Oversee product balance, including feedback to Traid’s warehouse, managing delivery quotas, selecting stock, optimising pricing and merchandising the shop floor. Work with the Marketing and Communications team on impactful new ideas, in-store events and activity, social media content and initiatives that support Traid’s values. Essential Skills and Experience: Management experience in a busy retail outlet. Commercially aware, with a record of achieving great sales targets. A passion for second-hand retail and solid knowledge of the market. Strong communications skills. Ability to “roll-up sleeves” and get stuck into the busy world of charity retail. Ability to mentor staff and promote a team-working environment. Knowledge and love of fashion and trends. Employee Benefits at Traid : Staff discount Bonus scheme Access to our Employee Assistance Programme