Job summary We are looking to expand our Senior Carer Team at Haven Court and are looking for motivated and enthusiastic individuals with care experience to join our team. You will hold an NVQ level 3 or above in Health & Social Care with experience working with older people, those with dementia and/or those who are nearing end of life. We are an 80-bedded, purpose built facility providing a comprehensive range of services. This includes long term residential and nursing care services, reablement and respite services, the Cedar Unit for end of life and day services for older people. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields. https://www.havencourt.co.uk/ Main duties of the job You will have practical experience of implementing person centred care and have effective communication and problem solving skills. You will be able to work calmly under pressure and have a strong commitment to respecting the rights of the services users at all times. Experience in a senior carer post is desirable however the successive candidates will receive appropriate training. You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlies, lates and rotation onto nightshift. The roster covers 7 days of the week, 24 hours per day. Full time, part time and flexible working is available. Any training and developmental learning needs will be encouraged and supported. About us Please add your telephone number as part of your application. Join our team and make a difference every day We believe that its the people who make our home truly happy, so if you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you. Our staff play an integral role in the lives of our residents and their families and are the most vital members of our team. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service provision and delivering outstanding care. In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal and professional development and training, and provide you with top-class resources to help you make a difference every day. At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement. Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority. Haven Court opened in August 2016 and is a wholly owned subsidiary of South Tyneside and Sunderland NHS Foundation Trust. Note we will not accept applications which are found to be AI generated. Date posted 05 February 2025 Pay scheme Other Salary £28,387 a year PRO RATA Contract Permanent Working pattern Full-time, Part-time Reference number L9155-HCNM-0225-05 Job locations Haven Court Harton Lane South Shields NE34 0PL Job description Job responsibilities As a Senior Care Advocate, the post holder will provide supervision to the care advocates within the service, promoting a supportive environment for service users through high standards of care that will be conducive to the needs of the individuals, their carers and families. The post holder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies. FOR FULL JOB DESCRIPTION SEE ATTACHMENT Job description Job responsibilities As a Senior Care Advocate, the post holder will provide supervision to the care advocates within the service, promoting a supportive environment for service users through high standards of care that will be conducive to the needs of the individuals, their carers and families. The post holder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies. FOR FULL JOB DESCRIPTION SEE ATTACHMENT Person Specification Qualifications Essential NVQ 3 in Health and Social Care or equivalent Experience in the care of older people and leading a team of staff Demonstrable leadership experience with the ability to lead by example, motivate and empower others Ability to communicate effectively both verbally and in writing (including via IT) Ability to work collaboratively with all relevant services, teams and agencies to safeguard and protect the welfare of people who use services Ability to promote positive physical, mental health and wellbeing Up to date, demonstrable knowledge of relevant legislation within adult health and social care Experience in the safe handling of medication Knowledge and understanding of Quality Assurance Evidence of continuous development Desirable Experience of supporting new service developments Administration of medications certificate NVQ Level 4 Health & Social Care Skills, Knowledge & Attributes Essential Caring and compassionate towards people in need of care and support Commitment to respecting the rights of residents at all times and to promoting their privacy, dignity and independence throughout their lives Recent experience in Safeguarding of Vulnerable Adults Able to remain calm in challenging situations and under pressure Significant experience of person centred planning, evaluation and delivery Desirable Experience of working with people with complex needs and or challenging behaviour Experience of working with functional / organic mental health problems Experience of therapeutic working Other requirements Essential Ability to work flexibly to meet the needs of the service Ability to work independently or as part of a team, within a multi-agency framework Motivated towards embracing and supporting change within the service Person Specification Qualifications Essential NVQ 3 in Health and Social Care or equivalent Experience in the care of older people and leading a team of staff Demonstrable leadership experience with the ability to lead by example, motivate and empower others Ability to communicate effectively both verbally and in writing (including via IT) Ability to work collaboratively with all relevant services, teams and agencies to safeguard and protect the welfare of people who use services Ability to promote positive physical, mental health and wellbeing Up to date, demonstrable knowledge of relevant legislation within adult health and social care Experience in the safe handling of medication Knowledge and understanding of Quality Assurance Evidence of continuous development Desirable Experience of supporting new service developments Administration of medications certificate NVQ Level 4 Health & Social Care Skills, Knowledge & Attributes Essential Caring and compassionate towards people in need of care and support Commitment to respecting the rights of residents at all times and to promoting their privacy, dignity and independence throughout their lives Recent experience in Safeguarding of Vulnerable Adults Able to remain calm in challenging situations and under pressure Significant experience of person centred planning, evaluation and delivery Desirable Experience of working with people with complex needs and or challenging behaviour Experience of working with functional / organic mental health problems Experience of therapeutic working Other requirements Essential Ability to work flexibly to meet the needs of the service Ability to work independently or as part of a team, within a multi-agency framework Motivated towards embracing and supporting change within the service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tyneside Integrated Care Limited Address Haven Court Harton Lane South Shields NE34 0PL Employer's website https://www.havencourt.co.uk/ (Opens in a new tab)