Warranty Administrator Full Time, Monday Friday 8.30am 5.00pm. Maternity Cover - 11 Month Contract Salary £28,750 per annum (OTE £31,750) Competitive salary 22 days holiday rising to 25 after 2 years service. Bonus scheme Enhanced Maternity Leave Contributory workplace pension scheme Career progression opportunities Uniform provided to include PPE. Access to discounts on retailers, restaurants, holidays and much more Company pension Cycle to work scheme. Employee discount On-site free parking Referral programme THE JOB Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion. At Hatfields we look for great people who share our passion for the Land Rover brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion. With our customers being at the heart of everything that we do, we are looking for individuals who can motivate the sales team on customer excellence and customer first behaviours Our Administration function is at the heart of everything that we do and as a Warranty Administrator, you will ensure that warranty procedures set out by the manufacturer are followed and will work closely with service advisors and technicians. We are looking for individuals who have strong attention to detail and accuracy in recording of warranty work. Ensure work conducted in line with manufacturer to ensure Right First Time total recovery of warranty payments from the manufacturer. SKILLS We are looking for great people who enjoy a process-focussed role: Enjoys following processes with a strong record of accomplishment of entering information correctly first time. Can update and maintain databases, ensuring that Data Protection procedures are adhered to. Can maintain awareness of departmental targets and KPIs on a weekly and monthly basis. Respond to any internal and external queries effectively, whilst providing excellent customer service.