Company: Mercer Description: We are seeking a talented individual to join our Consulting Delivery team at MercerMarsh Benefits. This role will be based in Chichester. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer Marsh Benefits ™ (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets. We are on the look-out for enthusiastic and dedicated individuals to join our Chichester office as a Pensions Administrator. We support our clients with their Group Personal Pensions and this is a fantastic opportunity to continue your career with a world leading professional services company. We will count on you to: Develop a strong knowledge in Group Personal Pensions covering auto enrolment salary sacrifice and pensions legislation Gather, analyse data and prepare pension governance slides for Consultants to present to our clients Promptly and professionally communicate with clients and consultants on queries when required via letter, e-mail and telephone Ensure that all procedures are followed when undertaking work for clients, Consultants, and Insurers and deliver within agreed timescales Ensure errors and omissions and complaints are handled in accordance with agreed procedures Be personally accountable for your contribution to the performance of the service delivery of your team and reporting progress on a regular basis Accurately record own time spent, in accordance with standard procedures Consistently complete work by prioritising/managing workload so that cases are completed within agreed timescales Support members of the teams with queries, coaching and training Peer review/check other team members work Support and complete term and market reviews for our clients What you need to have: A strong desire to develop within Group Personal Pensions, learning about different insurers, products and clients A good understanding of Microsoft applications such as Excel, Word, PowerPoint and Outlook What makes you stand out? Previous or current pension experience Great organisational skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. hybrid Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodationsmmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.