Social network you want to login/join with:
* Salary: £22,000 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
About the role
Churchill Estates Management is offering an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This varied role allows you to make a positive difference every day in the lives of our Home Owners. As a ‘friendly neighbour,’ you'll organise activities, coordinate the development, manage contractors, complete health and safety checks, and more!
Reporting to the Area Manager, you'll manage property maintenance and provide first-class service to Owners. You'll be the trusted, ‘go-to’ person on-site, liaising with customers, contractors, suppliers, and internal Churchill colleagues.
This role is crucial to the success of the Lodge, the enjoyment of Owners, and is highly rewarding.
About you
Your passion for excellent customer service is essential. With a focus on providing a happy and fulfilling lifestyle for Owners, you’ll have an outgoing and friendly personality, loving working with people. You’ll act with sensitivity and diplomacy, yet be efficient and assertive to ensure safety and security, demonstrating good judgment and calmness under pressure. While engaging frequently with residents, you’ll also be comfortable working independently, using your initiative.
You should be an accomplished administrator, computer literate, and experienced with Microsoft Office applications, including Outlook, to support event organisation and site maintenance.
This position suits individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager enjoys front-of-house work and is committed to delivering excellent customer service combined with strong administrative skills.
About us
We are Churchill Estates Management, a progressive managing agent overseeing privately owned leasehold Retirement Living accommodation.
We manage over 200 developments nationally, overseeing more than 8,000 apartments and serving over 10,000 retired people with property and customer care services.
We are rapidly growing with ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.
Our Company Values - TORCH:
Trust, Openness, Respect, Communication, Honesty
How you’ll be rewarded
* Annual holiday entitlement of 24 days plus Bank Holidays
* A day off on your birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Highly rewarding work
We are seeking the best people to join our team and embody our values. If you want to be part of our success story, apply today.
We value your privacy and are committed to protecting your personal data. For more information on how we process your data, please read our privacy policy.
#J-18808-Ljbffr