UK875
Distribution is about getting the right stock, to the right place, at the right time.
Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country!
Hourly Pay
* £12.23 per hour + shift premiums
Contract type
Temporary until 30th April 2025
Working hours – Evenings: On Call 22.5+15 Mon-Fri 15:00-23:00
* Guaranteed minimum of 22.5 hours per week which can be flexed up to a further 15 hours per week when required by the business.
* The hours we allocate to you each week will be within the availability of Monday-Friday between 15:00-23:00
* You will be given 2 weeks’ notice of your working hours each week.
What will I be doing as a Warehouse Team Member in the Returns team?
* The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
* It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.
About You – What you will need to be effective in your role:
* Don’t worry if you have not got any warehouse experience as you will receive full training and support.
* As this role is PC-based, basic PC skills are required (i.e., data entry, basic PC navigation between different screens).
* Eye for detail, as Quality Customer Service is our number one priority.
* You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly, and have the right mix of energy and motivation.
* Commitment and punctuality are essential within this role to enable us to serve the needs of our customers and as part of a team.
As a certified Top Employer, we offer employee benefits such as:
* 23 days holiday plus bank holidays entitlement during the first full year of service, rising to up to 28 days holiday plus bank holidays depending on length of service.
* Participation in the ‘Share Success’ bonus scheme linked to business performance.
* Pension plan with Legal & General - employee contribution is 3% and QVC contribution is 5% of qualified earnings.
* Medical Insurance - Single cover with Aviva and discounted rates for partner and family cover, plus enhanced life insurance.
* Credit Union saving scheme.
* Employee discount of 20% on products sold at QVC and access to the onsite staff shop featuring further discounted goods.
* Access to an award-winning wellbeing hub, related to physical, mental, and financial support.
* Free, secure on-site parking including electrical charging points.
Submit your application online today to become a warehouse team member within our Returns team at QVC.
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences, and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design, and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community where intentional connections matter, and a company committed to diversity, equity, and inclusion, you’ll be amazed at what’s available for our team members!
For Qurate Retail Group, our focus on diversity, equity, and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations.
As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK-based roles - if you’d like to be considered under this scheme, please indicate this on the application form.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up-to-date communications from our Talent Acquisition team.
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