* On-site parking
* Monday - Friday
About Our Client
Our client is a prominent player. Based in Littlehampton, they are renowned for their commitment to providing exceptional care, and their focus on fostering a supportive and vibrant office environment.
Job Description
Key responsibilities for a Customer Service Advisor
* Respond to customer inquiries via phone, email and face-to-face
* Offer product knowledge and solutions to customers
* Maintain accurate records of customer interactions
* Collaborate with the customer service team to achieve objectives
* Contribute to a positive and supportive work environment
* Adhere to company policies and procedures
* Participate in company events to foster team unity
* Continuously improve service by updating job knowledge
The Successful Applicant
A successful Customer Service Advisor should have:
* A strong commitment to customer service excellence
* Excellent communication and interpersonal skills
* Proficiency in using customer relationship management (CRM) software
* An ability to work effectively as part of a team
* Resilience and the ability to handle customer complaints
* A proactive mindset and a willingness to take initiative
What's on Offer
* A competitive salary
* Casual dress code for a comfortable work environment
* Regular company events for team building and networking
* On-site parking for ease and convenience
We encourage all candidates with a passion for customer service to apply and look forward to welcoming our new Customer Service Advisor to our vibrant team in Littlehampton. #J-18808-Ljbffr